Return Eligibility

TiO2 Designs accepts returns on standard items, including bottle cages and bike components, within 15 days of the delivery date. To be eligible for a return:

• Items must be unused, uninstalled, and in original condition

• Items must show no signs of mounting, wear, or scratches

• Items must be returned in their original packaging when possible

 

Returns that show evidence of installation, use, or damage may not be eligible for a refund.

​

Return Shipping

Customers are responsible for all return shipping costs unless the item arrived damaged or there was an error with the order.

 

Custom & Commissioned Work

All commissioned or custom items are final sale once the customer has reviewed and approved photos of the completed piece prior to shipment. If a problem with craftsmanship or damage during shipping is discovered after delivery, please contact us within 15 days of receipt. TiO2 Designs will work with you to repair or replace the item when appropriate.